Shipping & Exchanges
Please allow 2-3 business days for all items to ship via standard USPS shipping. Standard USPS shipping is free to the continental US. We also provide FREE in-store pick up as well. We love seeing our customers!
If needing your package rushed, please call the store immediately upon purchase, 678.403.2603. Rush shipments typically ship within 24 hours of confirmation, Monday-Friday. Any rush shipments placed on Saturday will not ship until Monday morning.
At Waiting On Martha Everyday we want you to love your pieces as much as we do! We do allow returns of full priced merchandise for store credit or exchange ONLY, within 10 days of receipt.
If wishing to exchange or return for store credit please email customer service at customerservice@waitingonmartha.com. Upon approval, you will receive a return authorization number, returns sent without an approved RMA number will not be accepted. Customer is responsible for return shipping. We are able to provide you a return shipping label if needed, return costs will be deducted from final exchange amount.
Items must be returned unworn with original tags attached. The following items are NOT eligible for exchange or store credit: bathing suits, beauty, undergarments, personal hygiene products, special orders, final sale items (all final sale items are in our sale collection), or items purchased at warehouse sales or pop-up shops, gift cards, or any items where there packaging and/or seal has been broken or opened.
We do thoroughly inspect all shipments before sending them off, however damages can sometimes occur. We ask that you inspect your pieces immediately upon receipt and notify us of any damage asap so we can take the appropriate measure to rectify the situation. Please also take pictures of the box and any damages that may have occurred.
If you have questions about shipping, delivery or returns for exchange, please see our Shipping & Returns page for our full policy, call our Customer Care team at 678.403.2603 or email us at customerservice@waitingonmartha.com.